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How to Talk to Insurance Adjusters After an Accident

How to Talk to Insurance Adjusters After an Accident

If you have recently suffered an injury in a car accident, then you will likely be receiving a call from the other drivers’ insurance company to discuss the details of the accident. What you say during this call can substantially impact your claim and ability to pursue fair compensation. That is why you should follow these guidelines when speaking to an insurance adjuster after an accident.

Keep Calm

Even if you are still feeling agitated because you are in pain or upset about the accident and property damage, don’t take your anger out on the person at the end of the line. You never know when an insurance adjuster’s goodwill might pay off during the claims process, and yelling at them will only create more obstacles to overcome as you try to obtain a fair personal injury settlement. Remain calm and professional and do your best to collect your thoughts before speaking to the insurance adjuster.

Get the Name of the Person You Speak With

Before you start getting into the conversation about the accident, ask for the insurance adjuster’s name and the name of the company they work for, as well as their address and telephone number. Make sure you write all of this information down.

Only Give Limited Personal Information

The only information you need to give to the insurance adjuster is your full name, address, and telephone number. Aside from this information, you do not need to explain or discuss anything else, whether they ask about your income, employment, or schedule.

Don’t Get Into Details About Your Injury

Although the insurance adjuster will try to get you to divulge the nature and extent of your injuries, do not give them any details or descriptions until you first consult with an experienced personal injury lawyer. There are a variety of factors that can impact your claim, so you want to avoid saying anything to the adjuster that can later be used against you if you file a personal injury claim.

Don’t Take the First Settlement Offer

Insurance adjusters sometimes offer a settlement the first or second time they call you because it saves the company money by getting you to accept less than what your case might be worth if it went to court or you if you have a lawyer negotiate on your behalf. This is why you should speak to a knowledgeable lawyer to determine how much your personal injury claim is worth.

Our dedicated team of car accident lawyers at Daspit Law Firm is here to assist if you have been involved in a car accident. Please give us a call at (888) 273-1045 to set up a free case consultation.